Complete Computer Solutions Customer Spotlight: RRI Group

RRI Group: Turnkey Solutions Simplify Office IT

 

It has been CCS’ goal to provide turnkey solutions.  We  offer complete services and support for all the technology that makes an office run. RRI has been relying on CCS for the past year and a half to make their office technology work for them. Hear what Maggie Peeler, RRI’s CFO, has to say about their experience.

What kind of company is RRI?

RRI Group is a full service Global Regulatory and Management Company that collaborates with pharmaceutical, device, and biotech companies in the development of novel branded and generic therapeutics and devices.

We specialize in NDAs, especially the 505(b)(2), and ANDA programs.  RRI Group, Inc. facilitates obtaining FDA approvals by delivering high quality regulatory and clinical strategies, solutions and services, with the demonstrated ability to save our clients time and money.

RRI Group, Inc. services include the full spectrum of program management, regulatory, clinical endpoint studies, Bioequivalence, dermatology, data management and analysis, and compliance and audit services. RRI Group, Inc. leverages its access to renowned researchers, regulatory personnel, and facilities, in North America, Europe, Oceania, and Asia, to achieve unparalleled scientific, clinical, and business results while reducing the time of development and approval that significantly lowers the costs to our clients.

RRI Group, Inc. is headquartered in Lake Wylie, SC, near Charlotte, NC, and has regional offices and associates across the globe.

How long has RRI been working with CCS?

RRI has been with CCS since February 2010 and are extremely pleased with the excellent services and prompt response time.

Why did RRI choose CCS for their IT needs?

RRI had been experiencing some previous IT issues and was in great need of IT help to assist with computers, printers, copiers and software needs.  RRI interviewed several IT companies and after talking to Shawn we felt CCS was knowledgeable in the IT industry, quick response and great customer service.

What products and/or services does CCS provide?

CCS provides RRI complete computer solutions, from IT support to software, phones and copiers.  They do it all.

What has been the impact of these services on RRI?

RRI is very pleased with the services provided by CCS, staff is great to work with, great customer service and very knowledgeable.  We like the professional and courteous way they deal with clients; they are a joy to work with. With CCS all our IT problems are always resolved and in a timely manner. CCS is a “first class” business, and with CCS on our side, it allows us the peace of mind to focus on our core business knowing our IT issues are in good hands.  We are very pleased with them and would highly recommend them to everyone.

Check out RRI's website!