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CCS: Technical Support

 
Anyone who works in any kind of office knows the kind of issues that can throw your day into a tailspin; computer freezing up, copier jam, fax machine malfunction, etc. So, we, the office “heroes”, spend our own time trying to fix the problem so we can save the day (our cape gracefully flapping behind us).

After an hour or so, we finally come to the flat fee technical support, tech support, complete computer solutionsconclusion that it is more then we can handle and, defeated, we surrender to the repair person we found online who charges outrageous hourly rates and takes two weeks to get the wrong part.

Even as I am writing this, I too am giving an evil eye to my desk printer that suddenly decided today was a good day to stop working. Unfortunately, the “easy button” only works in Staples® commercials.

Wouldn’t it be great if trustworthy technical support was affordable and only a phone call away? Good news… it is! Complete Computer Solutions is known for its flat-fee tech support model. This means your company gets a customized flat rate, paid monthly, and you can retire your "hero” cape.

This will save you from having to hire additional staff to manage your IT, not to mention eliminating hours of wasted time and frustration. Being able to submit a service ticket by phone or email gives you the freedom you need in your busy day. And when you do call, you will be greeted by a live person who is courteous and understanding.  

Is your office a private healthcare facility? CCS specializes in healthcare IT. We offer turnkey solutions for both business and healthcare needs. We even have support contracts for those all important printers and copiers. Don’t wait for an emergency.  Contact CCS today!

CCS Technical Support:

  • Choose from Flat-fee, bundled hours or per hour rate plans
  • Access to live help desk technicians
  • Remote support and onsite
  • After hours/emergency support available

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