“one phone call for all your IT needs”
Let us help you now!
to receive the latest news from Complete Computer Solutions.
Frequently Asked Questions
What services do I receive with Complete Computer Solutions' flat-fee model?
• Network infrastructure management (onsite and remote)
• Technical support and help desk assistance (onsite and remote)
• 24/7 system monitoring
• Internet security and usage reporting
• Network performance reports
• Email spam filtering
• Technology assessments, strategy and planning
How much experience does Complete Computer Solutions have providing technology support?
Complete Computer Solutions has over 15 years experience providing businesses in the Carolinas with Comprehensive IT solutions. We have delivered technology services to hundreds of clients across a variety of industries including Healthcare, Engineering, Accounting, Finance, Logistics and Real Estate.
How much does Complete Computer Solutions’ flat-fee solution really cost?
• Fixed cost per month per workstation
• Fixed cost per month per server
• Fixed cost per month per site
How is Complete Computer Solutions different than other technology firms?
The two biggest differentiators from other IT providers include our:
Proactive Approach: Rather than react to daily technology emergencies, Complete Computer Solutions builds resilient IT infrastructures for its clients and provides continual network monitoring, management and support that works to prevent problems from happening before they occur. This keeps clients’ businesses up and running and their technology systems performing optimally.
Predictable Price: Instead of billing by the hour and sending fluctuating monthly invoices, Complete Computer Solutions’ clients receive a complete IT solution for one flat monthly price based on the number of computer users. The flat-fee pricing model helps clients control and accurately predict technology costs.
What software and hardware does Complete Computer Solutions support?
Complete Computer Solutions’ flat-fee solution is designed specifically for small to
mid-sized businesses in the Carolinas with:
• 5 to 150 workstations
• Limited or no internal IT support
• Limited IT budgets
• Heavy reliance on computers for day-to-day operations
How do I know if Complete Computer Solutions’ flat-fee solution will work for my company?
Complete Computer Solutions has extensive experience and holds multiple certifications for managing and supporting a variety of IT Solutions from leading companies including::
• Microsoft Corp.
• Cisco
• Aastra
• Hewlett Packard
• Dell
• Brother
• Intuit
• Nuance
• NextGen
• MySQL
• Symantec
• AVImark