CCS has simplified our business by eliminating the need to call multiple companies to meet our needs. They provide a quick, efficient, professional and affordably competitive array of services to our office. Now, with one phone call or visit they meet all our IT needs: Maintenance on Computers, hardware, software, printers, and telephones. They also handle all of our shredding, scanning and destruction of records. They also assisted us in the selection of our new EPM and EHR system. They actually took the burden of scheduling demonstrations and meeting off of me. They handled talking to the various vendors and set thing up for us. This was not an additional charge; this was the customer service they provide. CCS wanted to be a part of all our networking and system needs. Shawn and his staff have made a refreshing difference in our operations. Anyone frustrated with bad customer service with your other vendors should definitely give Shawn and CCS a call because he and his staff answer your call the all of the time. The whole CCS staff is friendly and professional. They provide all medical office services from computers to shredding. We have been with CCS since 2009 and it was a good move for our office. We know when we call we talk with people we know and they either troubleshoot or they are here within 1-2 hours of our call. You don't feel like the little fish in the big pond with CCS they make you feel like you're their only client.
Cindy Truax, CMM
Practice Manager
Lake Norman OB/GYN, LLP
Mooresville, NC
Before implementing Nuance's Dragon Naturally Speaking with CCS we had (5) five full-time transcriptionists on our staff transcribing for our (9) nine physicians. After purchasing the Dragon Naturally Speaking Medical Version from CCS, all of our physicians transcribe all of their notes with Dragon Naturally Speaking inside of our EHR system. This has saved our practice over $200K a year.
Lynn Sauls
Practice Administrator
Eastern Medical Associates
Goldsboro, NC
Complete Computer Solutions has done a phenomenal job, we couldn't ask for better service. Staff is professional, very knowledgeable and great to work with. The peace of mind we have as a result of their work is something I would recommend to anyone! Complete Computer Solutions allows us to focus on our core business.
Maggie Peeler
Chief Financial Office
RRI Group
Lake Wylie, SC
We are so glad that we signed with Complete Computer Solutions as our IT Company. We have no IT experience and we rely solely on their knowledge and expertise. Complete Computer Solutions came into our practice and accessed our IT needs and saved our practice over 8K per year. They helped our practice select and implement our new Practice Management and Electronic Healthcare Records System. They are very knowledgeable with what is happening in the Healthcare IT industry.
We have worked with them for over 2 years and never once have we felt that they did not have our best interest at heart. They are friendly, honest, hard working and handle more than we ever thought they could. It is great to have them as part of our team.
Sharon Portrais
Practice Administrator
Carolina Cardiology Associates
Rock Hill, SC
We've used a couple of other IT Companies and have been so burned and were obviously reluctant. Our entire computer system crashed at our animal hospital and we were in a panic. We happened upon Shawn (luckily) and he swooped in and made our life a happier place that day. Here's why...
1.He simply knows what he's doing
2. No pressure and an honest opinion about how to solve your problems
3. They offer fair price to make your life 'technologically harmonious'.
Sign up for his monthly maintenance plan...in the long run it's a steal for peace of mind, I think. And you're taken care of in any 'techie way' you need on a regular basis!
So...forget those guys with the fun paintings on their cars and just call Shawn. He can do everything from networking, phone systems, servers...you name it. And it's like looking forward to a pal coming to see you...except this is a 'techie pal' and helps your business run the way it's supposed to.
Dr. Michael Herman
South Charlotte Animal Hospital
Charlotte, NC
We have been doing business with Compete Computer Solutions for 10 years. With our business it is crucial all our computer equipment is running in tip top shape. They are constantly calling to make sure everything is running okay and if we do have a problem they are quick to respond, quick in finding the solution and have us up and running with minimal delay. Complete Computer Solutions has always looked for the most cost efficient way for our computer needs to be met. I have never dealt with a more honest and friendly business.
Joy Townsend
Practice Administrator
Asthma and Allergy Specialists, PA
Charlotte, NC
We hired Complete Computer Solutions as our IT Company about a year ago. We couldn't be happier with the personal service and attention we receive from them. On the rare occasion that part of our system goes down, we only have to make one phone call and within minutes we are back up and running! When we opened our new office in Mooresville, CCS came in and evaluated what our needs were, and took over the entire installation of our computers and phone system. It truly gave us peace of mind knowing that Complete Computer Solutions was on the job!
Karen Donahue
Office Manager
Allergy & Asthma Center of Lake Norman
Huntersville, NC
Carolina Hand Center has worked with Complete Computer Solutions for over twelve years. During that time, they have provided us with computer installation and maintenance, hardware, software, phone, fax and copier service. Complete computer Solutions and their staff are knowledgeable and provide prompt, reliable service.
Joan Allen, RN
Practice Administrator
Carolina Hand Center
Charlotte, NC
Shawn with CCS was chosen over several other IT support companies and within 2 weeks of signing a contract he and his team have made such a tremendous impact in the overall performance of the systems used to run this company. He immediately took inventory of the software and hardware in order to have accurate working knowledge of the office. When a computer was uncooperative, Shawn was on-site within an hour with a backup laptop for the employee to use while he worked on the one that was down. We are so pleased with his service and have recommended him to several other local businesses.
Martie Anderson